Privacy Policy

Effective Date: [21/11/2024]

At My Mind Gains, maintaining your trust and ensuring complete confidentiality in all therapy sessions is our utmost priority. This Privacy Policy explains how we collect, use, and protect your personal and sensitive information during and after therapy sessions.

By using our therapy services, you consent to the terms outlined below.

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1. Commitment to Confidentiality

We adhere to strict professional ethics and legal guidelines to ensure your information remains private and secure. Anything you share during therapy sessions is completely confidential and will not be disclosed without your explicit consent, except in circumstances outlined in Section 5 below.

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2. Information We Collect During Sessions

We may collect the following information to deliver effective therapy services:

Personal details such as your name, age, and contact information.

Sensitive details, including mental health history, current concerns, and any additional information you voluntarily provide during therapy sessions.

Session notes, used exclusively for professional purposes to track progress and improve treatment plans.

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3. How We Use Your Information

The information you share is used solely for:

Providing tailored and effective therapy sessions.

Developing and reviewing your treatment plan.

Communicating appointment details or follow-ups, if necessary.

Your personal and sensitive information will never be used for marketing, sold to third parties, or shared without your consent.

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4. Data Storage and Security

We implement stringent measures to protect your data:

Electronic Records: Stored in secure, encrypted systems accessible only to authorized personnel.

Physical Records: If applicable, kept in locked storage and accessible only to authorized therapists.

Anonymization: Where appropriate, information may be anonymized for case studies or professional development.

We continuously update our security protocols to meet the highest standards of privacy protection.

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5. Exceptions to Confidentiality

Confidentiality is a core principle of our practice. However, certain legal or ethical obligations may require us to disclose information, such as:

If there is a risk of harm to yourself or others.

When required by law, such as in cases of abuse, neglect, or court orders.

If you provide written consent to share specific information with third parties (e.g., other healthcare providers).

We will always strive to discuss these situations with you before taking any action.

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6. Your Rights

You have the right to:

Access, review, or request corrections to your session records.

Request the deletion of your information (subject to legal retention requirements).

Withdraw consent for the use of your data at any time.

To exercise these rights, please contact us at [Insert Contact Email].

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7. Communication and Appointment Privacy

We ensure discretion in all communications regarding your therapy.

Appointment confirmations or reminders will be sent through private channels agreed upon with you (e.g., email, phone, or messaging apps).

Any correspondence will not disclose sensitive information unless explicitly authorized by you.

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8. Updates to This Policy

We may revise this Privacy Policy to reflect updates in laws or our practices. Changes will be communicated to you, and the updated policy will always be available on our website.

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9. Contact Us

If you have concerns or questions about your privacy or confidentiality, please contact us:

Email: [mymindgains@gmail.com]

Phone: [088507 07156]

Address: [ Shop No 17, back side of D building, balgovindas society. mahim, 16, and, opposite tikal wadi road, near Starcity cinema, Shivaji Park, Mumbai, Maharashtra 400016]

Your safety and confidentiality are our highest priorities. At My Mind Gains, we are dedicated to creating a secure and trustworthy environment for your mental health journey.